ProvideGift.com
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Shiping Policy
We will ship out all the orders within 24 hours if the payments have been completed or cleared, except on Holidays or weekend. After we process and ship your item ,we will post the tracking/registered number on our Forums, a notification Email will be sent to you by our system, you can also login to your account to check your parcel\'s shipping status. All checkout system will calculate the rate automatically according to your order item\'s value, if purchasing value is over USD100.00, we will choose one of our express forwarder(DHL, Fedex, UPS, EMS, 4PX) depends on which way is the most fast and efficient for our worldwide customers.
Shipping Area Availability : WorldWide
Shipping methods
Registered air mail :Shipping out from Hongkong, more safer and more faster.It usually takes 7-10 days for the parcel to get your side, registered number will be provided ,customer can track the shipment status of parcel at HongKong Post firstly, and then, as soon as the parcel arrives in your country, it can be tracked at your local post website or local post office:
Express Parcel (DHL, Fedex, UPS, EMS and 4PX): usually take 3 -5 business days delivery with a tracking numbers, if have any questions, the forwarder will contact us in 12 hours , and then we will send you email to remedy the situation.
Our Privacy Commitment
At ProvideGift.com.com we know how important it is to protect your personal information and we want to make every customer experience safe and secure.
ProvideGift.com is aware of your concerns about use of your personal information. We attempt to use personal information that we collect online carefully and sensibly. This notice describes our privacy policy. By visiting ProvideGift.com, you are accepting the practices described in this privacy notice.
Our online privacy policy applies only to information that we collect from customers online who visit www.ProvideGift.com. This web site contains links to other web sites. our website is not responsible for the privacy practices or the content of such other web sites.
We Gather the following personal information about customers:
Information That You Give Us: We receive and store any information you enter on our web site or that you give us in any other way, such as your billing and shipping address. You can choose not to provide certain information, but this will limit your ability to purchase products offered on our web site. We DO NOT store any of your financial or credit card information on our site.
www.ProvideGift.com uses PayPal and Moneyorder as its payment processor. When you make a purchase from our site you are also using PayPal or Moneybookers, and you should visit their site in regards to their privacy policies. After, your order is placed, PayPal or moneybookers will provide us with the relevant information we require to complete your order. This information is used by us to communicate related information, such as order and shipment confirmation, and to facilitate the processing of your order. We also obtain information about you when you communicate with customer service, or otherwise contact us. The information collected typically may include your name, address, email address, and phone number.
E-mail Communications: We provide email links on our contact page that allow you to contact us directly with any questions or comments you may have. We may receive a confirmation when you open any e-mail that we send to you, if your computer supports such capabilities. If you send us any email, we will retain such email and your email address for response. We also may compare our customer list to lists
Information from Other Sources: If we receive any information about you from other sources, we may add it to our account information.
Any other infomation,PLS send mail to sales@ProvideGift.com
Return / Exchange Policy
\r\nAll items are covered by a 30 day warranty against manufacturer defects. We are not responsible for damage from use, improper installation, or abuse. We accept return/refund for defective item only, and under the following conditions:
•Buyer is responsible for return shipping costs.
•We will charge restocking fee: US$3.
•All shipping and handling fee will not be refunded in any case.
Cancellation Policy
It is no problem for us to end the transaction, but re-stocking fee GBP2.0(US$3.0) per piece will be needed.
Any offer/order is subject to review and acceptance by ProvideGift.com. If there is a price or availability change, then your order may not be accepted, or we may have to communicate price changes or availability issues to you after you place your order before it can be shipped. All orders placed on ProvideGift.com are subject to the "Store Policies" section listed on ProvideGift.com. Information about shipping and delivery times are also listed on ProvideGift.com and apply to all orders placed. The conditions listed herein are subject to change without notice.
Permission to use documents
Permission to use documents delivered from this World Wide Web site and/or server and related graphics is restricted. The name of ProvideGift.com, or any trademarks or logos may not be used in advertising or publicity pertaining to distribution of this information without specific, written prior permission. The information contained in this website is subject to change without notice. We are not responsible for typographical, technical, or descriptive errors of products herein.
Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation signifies our acceptance of your order. ProvideGift.com reserves the right at any time after receipt of your order to accept or decline your order for any reason. We may require additional verifications or information before accepting any order. ProvideGift.com is both a reseller to end user customers and also a distributor/wholesalers for any other retailers, dealers, or other customers who intend to resell our products. Please contact us or mail to sales@ProvideGift.comfor more details.
Typographical Errors
\r\nIn the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, ProvideGift.com shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. ProvideGift.com shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, ProvideGift.com shall immediately issue a credit to your credit card account in the amount of the charge.
Return policy and limited guarantee against defects
Every third party product you buy from ProvideGift.com is backed first by the product manufacture\'s warranty. ProvideGift.com\'s 90 day limited warranty against defects, also applies. ProvideGift.com\'s 90 day limited warranty is a defective exchange policy that provides for either repair or replacement of merchandise that has been confirmed as defective by either the manufacture or ProvideGift.com. Hardware confirmed as defective by the product manufacture or ProvideGift.com will either be exchanged or repaired at our sole discretion within the first 90 days of ownership only. After 90 days the product manufacture warranty is the only warranty in effect. Terms and conditions may vary by product or manufacture. ProvideGift.com will assist customers whenever possible in gaining satisfaction with product manufactures. For assistance or to exchange a defective product please contact us and we will provide you the necessary information on getting your product exchanged. We reserve the right to refuse for return or charge a restocking fee for damaged or incomplete returns. No returns or exchanges will be accepted without the prior approval issued by ProvideGift.com.
Limitation of Liability
The customer agrees that ProvideGift.com is not responsible for any damages related to the purchase of products, software, or services from ProvideGift.com that may occur, and the customer assumes the entire cost of any damage resulting from the use of products and/or interaction (or failure to interact properly) with any products, software, or services provided by ProvideGift.com. To the maximum extent permitted by applicable law, in no event will ProvideGift.com be liable for any damages whatsoever (including, without limitation, damages for loss of business profits, business interruption, loss of business information, loss of goodwill, work stoppage, hardware or software disruption, impairment or failure, repair costs, time value, or other pecuniary loss) arising out of the use or inability to use the products purchased from ProvideGift.com, or the incompatibility of software with any hardware, software or usage, even if you have been advised of the possibility of such damages from a third party. ProvideGift.com shall not be responsible for losses that may occur from exchange rates, or from currency conversions, that take place, and the customer accepts the exchange rate or currency conversion offered by ProvideGift.com and its partners at the time of purchase. ProvideGift.com does not accept liability for personal system/hardware damages and/or lost or corrupted data (firmware/software) that may occur do to improper use of a product or from the use of malicious programs or viruses obtained by the customer.
Updating Account Information